CRS provides software that has the ability to record and playback audio from phone and radio transmissions when their actions come into question. By recording these calls it provides a clear record of what happened while the caller was communicating to the customer. The software allows our customers quick and easy access to the recordings if they need to listen to the callers needs to better understand what was said. Many customers are required to record while others record to improve their customer service.
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Our goal at CRS is to provide service that exceed the expectations of our clients. Our service sets us apart from our competition.
CRS monitors your equipment 24 x7 to make certain you have 100% up time. We also have 24×7 Help desk to assist you anytime of the day or night. CRS staff are all factory trained and know every aspect of our products and services. When you need help you are talking directly to a professional who can get you what you need.